Privacy policy

 

Privacy Policy

 


Last updated: December 8, 2024


This Privacy Policy describes how The Valley Dolls (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thevalleydolls.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).


For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.


Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use or access the Services.

 

 

 

Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

 

 

 

How We Collect and Use Your Personal Information

 


To provide the Services, we collect and have collected over the past 12 months personal information from a variety of sources, depending on how you interact with us.


In addition to the specific uses outlined below, we may use your information to:

 

  • Communicate with you

  • Provide, improve, and optimize the Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect or defend our rights and the rights of our users

 

 

 

 

What Personal Information We Collect

 


 

Information We Collect Directly from You

 


Information you submit directly through our Services may include:

 

  • Contact details (name, address, phone number, email)

  • Order information (billing address, shipping address, payment confirmation, email, phone number)

  • Account information (username, password, security-related details)

  • Customer support information (communications you send us)

 


You may choose not to provide certain information, but doing so may limit your ability to use some features of the Services.

 

 

 

Information We Collect About Your Usage

 


We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

 

  • Device and browser information

  • Network connection and IP address

  • Pages viewed and interactions with the Site

 

 

 

 

Information We Obtain from Third Parties

 


We may obtain information from third parties, including:

 

  • Shopify, which supports our Site and Services

  • Payment processors, who collect payment details to process transactions

  • Advertising and analytics partners, who collect data via cookies and similar technologies

 


Any information obtained from third parties is treated in accordance with this Privacy Policy.

 

 

 

How We Use Your Personal Information

 

 

  • Providing Products and Services

    To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, and provide related customer services.

  • Marketing and Advertising

    To send promotional communications and show relevant advertisements. You may opt out of marketing emails at any time.

  • Security and Fraud Prevention

    To detect and prevent fraudulent or malicious activity. You are responsible for keeping your account credentials secure.

  • Customer Support and Service Improvement

    To respond to inquiries and improve the quality and functionality of our Services.

 

 

 

 

Cookies

 


We use cookies to operate and improve our Site and Services, including analytics and personalization. For more information about Shopify-related cookies, visit:

https://www.shopify.com/legal/cookies


You can manage cookies through your browser settings, but disabling cookies may affect Site functionality.

Our Site does not currently respond to “Do Not Track” signals.

 

 

 

How We Disclose Personal Information

 


We may disclose personal information:

 

  • To vendors and service providers (payment processors, fulfillment partners, analytics providers)

  • To marketing and advertising partners

  • When you direct or consent to disclosure

  • To affiliates within our corporate group

  • In connection with legal obligations or business transactions

 


 

Categories of Information Disclosed (Past 12 Months)

 

 

  • Identifiers and contact information

  • Customer records and order details

  • Commercial and transaction data

  • Internet activity and usage data

  • Approximate geolocation data

 


We do not use or disclose sensitive personal information to infer characteristics about you.

 

 

 

Third-Party Websites and Links

 


Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before engaging with those platforms.

 

 

 

Children’s Data

 


Our Services are not intended for children, and we do not knowingly collect personal information from children. If a child’s data has been provided to us, please contact us to request deletion.

 

 

 

Security and Retention

 


No security system is perfect. We take reasonable measures to protect your information but cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations.

 

 

 

Your Rights

 


Depending on your location, you may have rights including:

 

  • Access / Know

  • Delete

  • Correct

  • Data Portability

  • Restrict Processing

  • Withdraw Consent

  • Appeal a decision

  • Manage marketing preferences

 


We will not discriminate against you for exercising your rights. Identity verification may be required.

 

 

 

Complaints

 


If you have concerns about how we handle your data, contact us first. Depending on your location, you may also have the right to lodge a complaint with a data protection authority.

 

 

 

Contact

 


For questions about this Privacy Policy or to exercise your rights, contact us at:


📧 info@thevalleydolls.com