Shipping Policy

Free Shipping on Orders Over $100

We offer free standard shipping on all orders totaling $100 or more. This applies to eligible locations within the U.S.

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Processing Time

• Standard Orders: 1–3 business days

• Custom Orders: 1–7 business days (depending on the complexity of customization)

Every order is processed with care to ensure a smooth and timely delivery.

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Shipping Time

• Standard Shipping: 1–7 business days (varies by location and carrier availability)

Once your order is dispatched, you will receive a confirmation email with tracking information.

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Important Notes

• Business days are Monday through Friday, excluding public holidays.

• Custom orders may require additional time since each piece is handmade with care.

• Shipping delays due to weather, carrier issues, or other unforeseen circumstances are beyond our control, but we will do our best to assist you.

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Questions?

If you have any questions or concerns about shipping, please contact us at info@thevalleydolls.com We’re here to help!

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